Returns Policy
Our Website has an automated ordering process and once the order has been received we regret that we are unable to make amendments to the cards or cancel your order.
Other factors which we will not refund:
- If you are unhappy with the quality of your photo uploaded. The quality of the photo uploaded by our customers is outside our control
- Computer settings vary from computer to computer and may mean the card preview in screen may have ever so slightly different tonal representations from our printing product.
- If you approve a proof that has missing or wrong information, capitalisation or spelling mistakes or typos, we will not provide a refund. Therefore, it’s very important to review your proof carefully prior to your approval and your purchase.
- Goods damaged in transit – please do not sign for or accept goods which you feel have got damaged in transit. Please ask the driver to return the goods to Memorial Cards Direct.